FAQ.
When will my preorder ship?+
We're still in development. Once the preorder window closes and production is complete, orders ship from Shanghai and arrive in approximately 6 weeks. You'll get an email with a tracking number the moment your pair leaves the warehouse.
What are the frames made of?+
TR90 — a lightweight, flexible nylon used in performance eyewear. Nearly unbreakable, and it doesn't get heavy on long days.
Are the lenses polarized?+
Yes. Every Ridley ships with polarized lenses that cut glare from water, snow, and asphalt. 100% UVA / UVB protection.
Will they fit my face?+
The Ridley is a medium-large wraparound built to sit close without slipping. Check the measurements on the product page to compare with your current frames.
Is there a warranty?+
One pair, for life. We cover any manufacturing defect — broken hinges, frame splits, lens delamination — for as long as you own them. Email a photo and we'll replace or repair.
What about scratched lenses?+
Lens scratches aren't covered by the lifetime warranty, but we'll swap them at cost.
How do I reach a human?+
Email hello@ridleyshade.com. We answer every message within 24 hours, Monday through Friday.
Need shipping info? See shipping.